Secure Hardware Transportation, Processing, and Disposition
From the time we take possession of your items until they leave our facility, our chain of custody ensures data is protected 24/7. Here’s how it works:
Collection: When you schedule a pickup, we send uniformed CompuCycle employees who are TWIC (Transportation Worker Identification Credential) certified. They will carefully inspect the items to be collected to make sure everything is accounted for and nothing unintended gets collected.
Transportation: We lock your hardware in secure cases and load the cases onto our branded CompuCycle trucks that are equipped with GPS monitoring and the capability of notifying us if the doors are opened.
Data erasure: We process equipment in our access-controlled, 24/7 camera-monitored, and alarm-enabled facility. All equipment is scanned into our system upon arrival at the facility and then, regardless of where it is bound, it is data sanitized to NIST 800-88 and DoD 5220.22-M data erasure standards.
Processing and disposition: Depending on your instructions, your hardware will then be processed one of two ways: refurbished by our IT department, or manually shredded and recycled.
- Refurbishing: As part of our IT asset recovery service, we can refurbish and/or upgrade outdated computer equipment for remarketing. Once completed, refurbished items leave our facility with a serial number generated by us so that we can track them.
- Shredding: The shredding area is locked and can only be accessed by staff with the necessary authorization. Personal devices are not allowed on the processing floor and all employees are scanned upon exiting the building.
We generate an electronic inventory report registering each hard drive being scanned in, and then each one being shredded. You also receive a Certificate of Destruction showing the date of destruction and quantity of each item destroyed.
One hundred percent of the raw materials that result from shredding by our state-of-the-art industrial shredder are recycled by being sold into the marketplace to refineries and smelters. We are an R2 Certified recycling company.