Case Study: National Health System Company

Transforming Your IT Department From A Cost Center To A Profit Center

The Challenge

Our client needed to return approximately 400 Acudose Medical dispensing units from multiple hospital locations to their leasing company. These units are very large in size (4’x4’x6’) and logistically a nightmare to handle. Every machine needed to be inventoried, the hard drives sanitized, and the machines packed for secure transport to the leasing company.

Due to the size of the Acudose devices, our client was unable to handle more than 10 devices at each location and unable to bulk pack the devices for transportation to the leasing company. Our client wanted a single point of contact and a certified company to handle everything at a competitive price. Our customer did not have the man power, experience, or the ability to return these assets to their leasing company

The Solution Implemented

CompuCycle provided a simple and stress-free service to decommission all assets from each of the 8 locations. We took care of all of the heavy liftings by taking inventory of all assets onsite, removing the PCs from Acudose machines, removing hard drives from PCs, inventorying the hard drives, and packing the hard drives in locked containers. Each container was securely transported in GPS monitored and secured padlocked trucks to CompuCycle’s processing facility. Additionally, CompuCycle could retrieve all 400 Acudose medical devices from 8 locations for secure transportation to CompuCycle’s processing facility.

At CompuCycle, all hard drives were sanitized following the National Institute for Standards and Technology (NIST) 800-88 Guidelines for Media Sanitation and compliant with Department of Defense standards (DOD 5220.22-M). Hard drives that failed the sanitization process were physically shredded in our Komar industrial shredder. Sanitized hard drives were re-installed into the PCs, and the PCs were placed into the Acudose devices.

A hard drive audit report identifying the hard drive serial number, model number, size, manufacturer, and serial the number of the parent machine was provided to the client. Besides, we provided an inventory report (make, model, model number, serial number, and asset tag number), a Certificate of Recycling (listing total weight received), a Certificate of Hard Drive Sanitization (listing number of drives sanitized), and Certificate of Hard Drive Destruction (listing number of hard drives shredded).

CompuCycle securely packed and transported all 400 Acudose Medical dispensing units from Texas to Minnesota in 53-foot trucks that were padlocked and sealed. Photos showing the packed product and sealed trailers were sent to our client. Logistics from the pick-up points to the new location were handled directly by CompuCycle without the client having to lift a finger. CompuCycle provided reports and shipping bills of ladings to our client and the leasing company upon dispatch of the 53-foot trailer.

The Result

CompuCycle provided a comprehensive inventory solution for each item, remove all hard drives, sanitize all hard drives, reinstall the drives, transport units from 8 locations to one central location, and bulk pack all assets for a secure return to the leasing company. The product was managed by one account manager in a professional and timely manner, making it easy to communicate with our client and vice versa. The project was completed on time, and we saved the customer approximately $200,000. Our customer was so impressed with how easy we made it for them and relieved that they did not have to do it themselves.